Frequently Asked Questions
Hi, I’m Melody Edwards, co-founder of Homeserviceva.com. I’ve been a business owner and entrepreneur for over 20 years. I’m a visionary with a creative sparkly brain, and anything that isn’t that, is an energy drain. I started in business first to change my life but then to have an impact and change the world, but instead, I found myself working on emails for 20 hours a week which didn’t seem to have an impact on anything. I found myself stuck in the day-to-day tasks and couldn’t figure out how to work on the important meaningful tasks that actually move the needle. Discovering the power of a virtual assistant was life-changing for me…so much so, that my first full-time VA is now my business partner.
Din and I wanted to create the business that we wished had existed when we first started working together and that’s exactly what we’ve done. I call us virtual assistant matchmakers because That’s exactly what we are. Together, Din and I have built an exceptional group of people around us to help our vision become a reality. Our mission is to help business owners get their time back while making more money and to help Filipino Virtual assistants make a life-changing wage that can literally change the course of their families’ lives. We are purpose-driven, and here to help.
A VA is a Virtual Assistant. Basically, they are someone who works remotely and can manage some or all of the administrative tasks in your business. Most people start with an administrative assistant for their business. Maybe you’ve never hired or managed anyone before, or maybe you have an office manager who needs an assistant. Either way, hiring a general assistant is going to fill administrative needs in your company.
If you are a busy entrepreneur or executive, I highly recommend getting an executive assistant. I can’t imagine my life without mine. In fact, I call her the melody manager because that’s what her job is. MY VA MANAGES ME. I’m a crazy entrepreneur who has 1 million ideas a day and her job is to capture all of my ideas and put them where they need to go – whether it’s making an appointment for my child, setting up meetings with my team, or just booking my travel plans. She is almost the most important person in my company, because she has her hand on the pulse of my businesses, while also acting as my communication buffer.
She only brings me exactly what I need to know; nothing more. In fact, I don’t even check my email anymore. She handles it for me, and when she can’t she brings it to me. And by the way, We train you how to make that happen. We also can find you a specialized virtual assistant.
It could be somebody whose only job is sales or digital marketing. Sometimes we’ve hired WordPress developers or SEO specialists. If you’re looking for a specialist, we will work with you to make it happen.
Our process was created for someone like me: a stubborn, but growth minded ADHD entrepreneur who doesn’t want to do more than they have to because I have already so many things going on in my life. I have so many fires to put out every day and I really don’t have time to do more things!
So we’ve created a system that is going to take you the minimum amount of time possible to achieve the maximum result. I define the maximum result as a successful relationship with your very own virtual assistant. But if you’re not like me, even better- you’re gonna kill it! This may be the easiest thing you’ve ever done.
Our only goal is to make sure that you and your VA develop a successful work relationship, because if you’re not successful, neither are we.
As a recruiter, we charge a one time fee to find and hire your VA, and to teach you how to train and manage them. Once we find your person, they work for you. You can hire a virtual assistant for as little as $3 per hour, but I wouldn’t recommend it! That’s not a living wage in the Philippines, so they will probably not be a longtime employee, or they will have to have a second job, which means you’re not getting the benefit of their full attention.
If you want to find a long term, awesome VA, we recommend starting general VA’s at $6/hr, and executive assistants at $7/hr both of which are considered a living wage in the Philippines. Your VA is going to act as an independent contractor, which means their pay is a tax deduction, not a taxable wage. This may change in the future, but as of right now, that’s how the system works.